Reference

Terms That Cover Your Account at Olympic Casino

These terms set out what you agree to when you open an account and use our platform. Access and eligibility depend on your local law and the regions we currently serve — if you're in Bangladesh and your region is supported, these rules apply…

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law determines accessOne account per personTerms updated with notice
Olympic Casino Terms That Cover Your Account at Olympic Casino
HOW WE HANDLE ACCOUNTS

How We Apply These Terms on Your Account

We apply these terms consistently across every account. Here's what that looks like in practice — from how we store your data to what you can ask us to change.

Account Data Retention

We keep account records for as long as your account is active and for a period after closure, in line with standard platform compliance requirements. You can request a summary of your data through support.

Wallet Security Rules

Every bKash, Nagad, or Rocket number linked to your account is verified before it processes a withdrawal. We do not transfer funds to unverified wallets under any circumstances.

Terms Change Notification

When we update these terms, we send notice to your registered contact before the change takes effect. You have the right to close your account if you do not accept updated terms.

Dispute and Correction Rights

If you believe an account action was taken incorrectly under these terms, contact support with your account reference. We review each case and respond in writing.

TERMS HELP CONTACT

Reach Us About Your Terms Questions

If any part of these terms is unclear, or you need to raise a dispute about an account action taken under them, our support team can walk you through it. We handle terms-related queries through the channels below — pick whichever works from your phone.

Live Chat Start a live chat from the account menu on your phone browser. Available during our posted support hours — check the footer for current times.
Email Support Write to our support address for account-level terms queries. We aim to respond within one business day and keep a record of every exchange.
Help Centre Our help section covers common terms questions — wallet rules, account limits, eligibility checks — so you may find your answer without waiting.

Common Questions About Our Terms

These are the questions we get asked most often about how our terms work. If yours isn't here, live chat or email will get you a direct answer.

These terms apply to anyone who opens an account on our platform in a supported region. Access depends on your local law — if online betting is restricted where you are, these terms do not override that.

No. One account per person is a firm rule under these terms. If we detect duplicate accounts linked to the same identity or wallet number, both may be suspended pending a review.

Withdrawals go back to the verified wallet on your account — bKash, Nagad, or Rocket, whichever you registered. To change it, submit an update request and our support team will verify the new number before it is approved.

We notify you through the contact details on your account before any terms update takes effect. If you continue using the platform after that notice, we treat that as your acceptance of the updated terms.

Yes. Contact support with your account reference and ask for a data summary. We aim to respond within a reasonable timeframe and will provide the information in a readable format.

Raise a dispute through live chat or email, quoting your account reference and the specific action you're questioning. We review every dispute and reply in writing with our findings.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.